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Motifray is the collaboration platform that helps creative teams to work together and seamlessly deliver results to clients. It is designed to boost business-to-business collaboration, sharing project outcomes, accelerate the feedback loop and online proofing. With Motifray all works are centralized on one easy-to-use platform. Your team and clients are always on the same page. You can organize customer centric work, optimize a team's alignment to customers’ preferences & style. The creative team always have swift access to all customer projects, digital works, designs and assets.
All activities you do in Motifray are about customers. You create projects for customers. You deliver project outcomes to customers. You communicate with and gather feedback from customers.
With Motifray you can organize customer centric work and optimize a team alignment to customers’ preferences. When creating a customer account team you choose and engage those who best fit customer preferences as well as current and future projects’ requirements. The account team you form is then engaged in customer’s projects delivery, creating the project works and interacting with the clients throughout the project life cycle.
To start actively working in Motifray you need to create a customer account record first. Every Motifray user can create a new customer account. It is good practice though to coordinate customer accounts creation within your team to prevent account duplication and optimize the team coverage.
Each project you deliver for a customer builds up the customer’s project portfolio. With Motifray you can store the history of customer's projects for as long as you want to and make it available for the team in your organization. It helps team members to better know the customer base, their business needs and preferences
To learn more about managing customers in Motifray go to the Customer Accounts section of the Using Motifray documentation.
In Motifray, everything you do as a creator, designer, account manager or creative director, you do for your customers. The customer is the focal point of all the project’s activities and is the addressee of the project outcome(s). They outsource the work to your creative team and receive the results of this work.
A project in Motifray is a structure in which a group of co-workers named the Project Team produces digital products (outcome) for an external customer. The project is always linked to a Customer Account that you select when creating a new project. Project outcome(s) created by the project team is also produced for a specific customer account.
Each project you complete for a customer builds up a project portfolio of your organization. Using Motifray you can keep the history of projects delivered to customers as long as you need to, as well as it's availablity for the team in your organization. It helps team members to better understand the customer base, their business needs, style, liking and preferences. The project portfolio is also very helpful when new members join the customer account team or the responsibility for the customer relationship is moved from one person in your organization to another. All the Projects’ history is saved in Motifray so the transition from one account manager to another is smooth.
To deliver the customer project you appoint a Project Team - the team of users who will work on the project outcome(s) for the customer. Users who are members of a project team have access to the project record and its resources.
On the customer side, individuals (Customer Contacts) who receive the project outcome(s) are also a vital part of the project structure.
In Motifray a project life cycle covers three stages:
To learn more about managing customer projects in Motifray go to the Customer Projects section of the Using Motifray documentation.
A Team in Motifray is a group of users working in the same organization as you (your co-workers). Team members are assigned to customer accounts (becoming an account team member) and to individual projects (becoming project team members). There are two roles defined in Motifray: regular user and Motifray manager.
Regular users can perform regular customer and project related tasks. They can:
Regular users have access to the clients and projects which they are team members of.
Motifray manager has got additional privileges on top of regular user permissions. They can:
Motifray Managers have access to all clients and projects of your Motifray workspace.
To learn more about managing the team in your organization go to the Team section of the Using Motifray documentation.
Sign up for Motifray, create an account to start using the workspace now.
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